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Is RPA overhyped, or just misunderstood?

Nov. 2017

by Tory Yoshida

While RPA (Robotic Process Automation) applications are starting to expand, the industry is seeing disappointing results and starting to reevaluate RPA’s actual ability to reduce costs. We need to take the actual potential of RPA technology into consideration to see more benefits such as enhancing employee value rather than cost reduction alone.

*Organization names and job titles are current as of the publishing dates

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Author's Profile

Tory Yoshida

Senior Consultant,
Research and Consulting Division
Nomura Research Institute America, Inc.

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