by Sawako Okumi
According to the NRI Questionnaire Survey of 10,000 Consumers, consumers most commonly switch banks in their thirties and sixties.
To become the main bank of more consumers, it is important for major banks to retain customers by effectively utilizing the online channel.
*Organization names and job titles are current as of the publishing dates
Financial Business Consulting Department
Capital Markets & IT -lakyara
Capital Markets & IT -lakyara Special Edition
Notes on Financial Markets