Financial institutions are under constant pressure to reduce costs, improve operational efficiency, adapt to regulatory changes and grow their business. NRI believes that a combination financial knowledge and information technology are crucial to the industry’s growth and development. Through our lakyara reports, NRI identifies the various capital markets and IT issues impacting our clients and the future of their business.
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In the Japanese life insurance market, consumers are increasingly using new sales channels that have emerged in recent years (e.g., online channel, insurance shops). Life insurers should coordinate their sales channels to better meet consumers' online information-gathering needs and advisory needs.