Financial institutions are under constant pressure to reduce costs, improve operational efficiency, adapt to regulatory changes and grow their business. NRI believes that a combination financial knowledge and information technology are crucial to the industry’s growth and development. Through our lakyara reports, NRI identifies the various capital markets and IT issues impacting our clients and the future of their business.
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Losses from increasingly frequent hacking of online bank accounts have reportedly grown to an all-time high. It is time to rethink currently feasible security measures based on a detailed understanding of how the malware used to commit these crimes functions.
The online channel accounts for a much larger share of investment trust sales at regional banks than at megabanks or brokerages. Many regional banks offer preferential sales commission rates to customers who purchase investment trusts online. Looking ahead, however, the key to regional banks' success as investment trust distributors may lie in differentiating themselves by combining online and staffed services. Regional banks must turn their attention to flexibly coordinating face-to-face and online sales systems posthaste.